CiscoHeadset 562, Wireless Dual On-Ear DECT Headset with Multi-Source Base for US & Canada, Charcoal, 2-Year Limited Liability Warranty (CP-HS-WL-562-M-US=)
Details
- BrandCisco
- ColorCharcoal
- Ear PlacementOn Ear
- Form FactorOn Ear
- Noise ControlSound
Description
🎧 Stay connected, stay ahead — wireless freedom meets professional clarity.
- MULTI DEVICE MASTERY - Connect up to 3 devices simultaneously for ultimate multitasking.
- CRYSTAL CLEAR COLLABORATION - Premium audio with noise isolation ensures every call sounds flawless.
- ROAM FREELY WORK SEAMLESSLY - Up to 300 ft DECT wireless range keeps you untethered and productive.
- PLUG PLAY WITH CISCO ECOSYSTEM - Optimized for Cisco Jabber/Webex and IP Phones for smooth integration.
- EFFORTLESS CONTROL AT YOUR FINGERTIPS - On-ear touch controls for mute, volume, and call management.
The CiscoHeadset 562 is a wireless dual on-ear DECT headset designed for US & Canada markets, offering up to 300 ft range and 9 hours of talk time. It supports multi-source connectivity (up to 3 devices), features noise-isolating premium audio, and integrates seamlessly with Cisco communication platforms. Lightweight and equipped with intuitive on-ear touch controls, it ensures secure, crystal-clear calls with a 1-year limited warranty.
Specifications
| Control Method | Touch |
| Controller Type | Call Control |
| Control Type | Call Control |
| Unit Count | 1.0 Count |
| Item Weight | 3.4 Ounces |
| Wireless Technology | Bluetooth |
| Bluetooth Range | 10 Meters |
| Connectivity Technology | Wireless |
| Headphone Jack | USB |
| Noise Control | Sound Isolation |
| Headphone Folding Features | On Ear |
| Earpiece Shape | On Ear |
| Headphones Ear Placement | On Ear |
| Color | Charcoal |
| Battery Average Life | 9 Hours |
| Is Electric | No |
| Cable Features | Without Cable |
| Additional Features | Volume-Control |
| Enclosure Material | Plastic |
| Specific Uses For Product | Personal |
Reviews
V**E
Very poor quality product.
Poor quality product. Not worth for money. Didn’t even last for 2 years. Contacted Cisco . They asked me to contact Amazon. Amazon won’t help. So I would never recommends to buy this product especially through Amazon
B**W
These headsets have a horrible design flaw
We have had 4 of these headsets that have broken in exactly the same spot (please see the picture). It is obviously a design flaw. I have contacted Cisco and they told me to submit a claim to our insurance company. So, it looks like my only recourse is to give them bad reviews. I would highly recommend that you look for another product. If anyone has found a similar product that works with Cisco 8811 phones and also in Microsoft Teams meetings, WebEx, Zoom, etc. please let me know. Thanks!
A**R
Poor quality
I have gone through at least 6 pair of these over the course 3 years. ALL broke in the same exact place after about 3-4 months. Poor quality.
J**S
Surprisingly crap for such an expensive headset
I've had so many issues with this headset that I'm ready to go back to a $5 pair of earbuds. Biggest issue is that after a webex call, the headset never disconnects from the call (which has ended), so cannot connect to a cellphone by bluetooth. The switch on the multibase will let me select the cellphone, but after 10s, the PC reclaims the headset for itself again. The only way to use it with another device is to pull the USB cord from the PC, so what is the point of the multibase!Other issues include random audio choppiness, and occasional inability to un-mute.
Common Questions
Trustpilot
3 weeks ago
2 weeks ago
